Yesterday I received a call from a gentleman in Alaska. His daughter had built him a new computer and he needed to get his data from his old Windows 98 machine into his new Windows Vista environment. He had called me because my phone number is on our  hard drive recovery blog.

He was there after searching for “how to hook up a hard disk” on Google and pulled up Jacqui Best’s post: Data Recovery Tutorial How To Slave A Hard Drive. He wanted to print it out so he had a reference while doing the slaving of the hard drive. Since that blog is on Blogger, printing a post isn’t the easiest thing to do and I ended up having him email the post to himself for easy printing.

While we were going through this I was getting the feeling that this project might be pushing his skill level. I asked him if he knew what a USB hard drive was, and proceeded to find out if he could get one where he was in Alaska. The goal here is to give him an easy way to hook his old hard disk drive to his new system. After looking around on the Internet, I decided to take care of it in a proactive manner and had him call our office. They took down his info and shipped him an external hard drive case.
Slave a Hard Drive For Data Recovery

Like I’ve said before, DTI is serious when it comes to customer service! There are quite a few legitimate data recovery companies in the US, by legitimate I mean they have a clean room and actually perform data recovery in-house and don’t farm the job out. Out of those companies DTI has one of the best track records for customer service. Proof in