Q: Now this is really strange. I received a phone call last week concerning a New Dell Inspiron 1501 Notebook, in which the user complained that the AC adapter plug would not stay connected to the unit. My first response was: “Call Dell.” The user then went into a tirade about having called Dell twice and receiving two more adapters, still with the same problem.

So I took a look around on the Internet doing a Google, and only found one similar complaint. The person writing the opinion said the only option was to secure the adapter using tape. I’m not sure if this was meant in jest, or if this is what actually needed to be done. After the search above didn’t reveal anything substantial, I called the person back and advised them if they were that displeased to call Dell, and rant and rave until they received a new unit. I am a firm believer in the wheel that squeaks gets the grease.

So I guess my question is: anyone else having this problem? If so, how was it resolved?


A: One of the more popular articles I have written has been about the problems consumers have experienced with trying to get their Dell power adapter to stay connected. Even after bringing this problem to the attention of