Dell advocates, it appears that the problem is for real and that people are still having problems. Well today I found an interesting repair article that has what appears to be a fix for the problem.

In viewing the fix article and supplemental pictures, this repair does take some minor skills and may best be left to a person who is mechanically inclined. Which means that you may need a friend, family member or crafty type person to assist you if you feel the mechanics is over your head.

I took a look at the step by step guide, and it appears you will need the following:

Plastic top from a can of coffee, hole punch, hole enlarger, 1/16″ drill bit and two screws.

Comments welcome.